Frequently Asked Questions
Everything you need to know about your Simply Pleasure shopping experience.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our specific brand chart, as sizing can vary between different cuts and materials.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, intimate apparel and earrings cannot be returned unless they are defective.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
Which payment methods do you accept?
Simply Pleasure accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to conscious fashion. 60% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% sustainable sourcing by 2026.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You can request a change or cancellation within 60 minutes of purchase by contacting our support team; otherwise, you may return the item once it arrives.